Effective Date: September 13th, 2025

1. Company Information

Instinx Fitness Ltd
Registered in the UK
Company Number: 16571101
Email: [email protected]

2. Eligibility

To use our Services, you must be at least 18 years old and legally capable of entering into a binding agreement. By using our platform, you represent and warrant that you meet these requirements.

3. Services Provided

Instinx Fitness Ltd provides AI-driven automation and marketing services for gyms and fitness studios, including but not limited to:

AI-powered lead nurturing and appointment setting

Automated Google review collection and reputation management

Referral systems and client reactivation campaigns

Paid advertisement management (Facebook, Instagram)

Performance tracking and analytics

Business optimisation strategies and consulting

We may modify, update, or discontinue any service at our discretion without prior notice.

4. User Responsibilities

You agree to:

Use our Services lawfully and only for gym or fitness business purposes

Provide accurate and up-to-date information

Maintain confidentiality of any account credentials

Not attempt to access our systems or data without authorization

5. Intellectual Property

All content on our website and within our Services—including logos, trademarks, graphics, copy, and software—is owned by Instinx Fitness Ltd or its licensors and is protected under UK copyright and trademark laws.

You may not reproduce, distribute, or exploit any content without express written permission.

6. Payments & Subscriptions

All fees are listed in GBP (£). Payment for Services is required as agreed in your subscription plan. Recurring billing will be authorised unless you cancel in writing at least 30 days before the next cycle.

Plans are customisable based on the size of your gym and the services required. Contact us for a personalised quote.

7. Refund Policy

Due to the digital and consultative nature of our services, refunds are generally not provided once services commence. Exceptions apply only under UK consumer protection law where guarantees are not met.

8. Marketing Communications

By subscribing or providing your contact details, you consent to receive marketing communications via email, SMS, or other digital channels. You may opt out at any time:

Email: Click the “Unsubscribe” link

SMS: Reply “STOP”

9. Privacy

We collect and use personal information in accordance with our Privacy Policy and UK GDPR requirements. By using our Services, you consent to this collection and usage.

10. Limitation of Liability

To the fullest extent permitted by law, Instinx Fitness Ltd is not liable for any indirect, incidental, or consequential loss arising from your use of our Services. Where liability cannot be excluded, it is limited to the cost of resupplying services.

11. Disclaimer

All guidance, recommendations, and tools provided are for general business purposes only. We do not guarantee specific results, revenue increases, or member acquisition. Results vary based on multiple factors, including gym size, location, and effort applied.

12. Termination

We may suspend or terminate your access if you breach these Terms, without prior notice. You may terminate your subscription at any time by cancelling your plan and ceasing use of our Services.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in courts within England and Wales.

14. Contact Us

If you have any questions about these Terms or our Services:

📧 Email: [email protected]
🌐 Website: www.instinxfitness.co.uk

Copyright 2025 – Instinx Fitness Ltd – All Rights Reserved